NCKU has a process for employees to appeal on employee rights and pay. "Organizational and Review Guidelines of the Staff and Worker Appeal Review Committee, National Cheng Kung University” clearly lists the grievance procedure in NCKU. Moreover, NCKU Employee Assistance Program (EAP) concerns the comprehensive needs of the employees. EAP provides legal consultancy service and other counseling services/lectures for the faculty and staff.
- "Organizational and Review Guidelines of the Staff and Worker Appeal Review Committee, National Cheng Kung University”:To protect teachers’ rights, NCKU establishes a committee for teachers who consider the regulations implemented by the school violate their rights. The grievances are reviewed by the committee through conferences every semester.
- NCKU Employee Assistance Program (EAP): The establishment of EAP through the complete processes and budget combines in-school resources which assist faculty in work, life, mental health, etc.
- NCKU Suggestion Box System: For common questions, NCKU establishes a system for teachers and students to file complaints and raise questions. The letters are forwarded to the responsible administrative units, and units are required to reply to the questioners efficiently to respond to teachers and students.